Help Center
Frequently Asked Questions
Sizing & Fit
How do I find my size?
Each product page has a size chart. Measure the area where you'll wear the sleeve or glove with a soft tape measure, then match your measurement to the chart. If you're between two sizes, choose the larger size for a more relaxed fit or the smaller size for firmer compression.
How should compression feel?
Snug and supportive, never painful. If you notice numbness, tingling, increased swelling, color changes or discomfort, take it off and try a larger size. If symptoms continue, talk to your doctor.
How long can I wear it each day?
Many people start with a few hours and build up as they get used to it. If you have a medical condition or were advised to wear compression by a healthcare provider, follow their guidance on wear time.
What if the size isn't right?
No problem. Contact us with your order number and we'll help you exchange for a better size.
Materials & Care
What are your products made of?
Our sleeves, gloves and socks are made with a bamboo viscose blend, combined with stretch fibers for gentle, even compression. The exact fabric blend is listed on each product page.
How do I wash them?
Machine wash cold on a gentle cycle, or hand wash. Skip bleach and fabric softener, and air dry instead of using a hot dryer. This helps the fabric keep its stretch and shape for longer.
Orders & Shipping
Where do you ship?
We currently ship within the United States.
Do you offer free shipping?
Yes. US orders of $50 or more ship free with USPS (4-7 business days). Orders under $50 ship for a flat $4.99.
How do I track my order?
As soon as your order ships, we'll email you a tracking link. You can also follow it anytime on our order tracking page.
Offers
How do multi-pack prices work?
Every style has its own multi-pack price, shown in the offer box on its product page. For example, knee sleeves are 2 for $68 or 4 for $98, and EASE+ socks are buy 1, get 1 free. Mix colors and sizes inside the set. The lower price is applied automatically in your cart, no code needed. See every set on our bundles page.
Returns & Guarantee
What is your guarantee?
Every order is covered by our 30-day money-back guarantee. If you're not happy, contact us within 30 days of delivery and we'll make it right.
Health & Safety
Are BambuCompress products medical devices?
No. Our products are designed for everyday comfort and gentle support. They aren't intended to diagnose, treat, cure or prevent any disease. See our medical disclaimer.
Should I talk to my doctor first?
Yes, if you have diabetes, neuropathy, circulation problems, a history of blood clots, fragile skin, or are pregnant. Your doctor can tell you whether compression is right for you.
Still have a question? Our team is happy to help with sizing and fit.
Contact Us